Another common problem that usually results in an error such as Can't Establish Data Socket (or something similar) is that some FTP servers are configured to decline Passive (PASV) mode data connections. Make sure all three pieces of information exactly match what the administrator of the Server to which you are connecting provided you (GlobalSCAPE does not have this information).Ģ. The most common problem is that the Host Address, the User Name or the Password has been entered incorrectly. A list of error messages and their explanations can be found here.ġ. That error message should tell you the specific reason why you cannot connect. You will probably need to scroll up to see it. In that list there will be at least one ERROR message displayed in red. In the Connection Log window (if hidden, press + 2 to display) there is a complete list of all communications and commands between CuteFTP and the FTP server you are trying to connect with. Making one or more minor configuration changes to CuteFTP or CuteFTP Pro usually solves connection problems quite easily. Refer to the CuteFTP product page to download the latest version.) It is quite possible that an older version of CuteFTP will not be able to connect to your FTP server. ( Note: Refer to KB article " Officially Supported Products and EOL Dates" for the currently supported version of CuteFTP. THE INFORMATION IN THIS ARTICLE APPLIES TO:
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